Looking for website live chat? Website: Live Chat lets visitors ask questions and get answers while they are still on your site, so you can focus on running the business while we handle the detail.
- From £229.99 ex VAT
- Billing: one-off
- Done by the GBD UK team
- Part of GBD Website
What Website: Live Chat does for your business
Website: Live Chat lets visitors ask questions and get answers while they are still on your site. For example, here is how that looks in practice:
- Instant answers
- Leads captured out of hours
- Higher conversion
Built to your business, then checked before it goes live.
Why it matters: Quicker answers, warmer leads and fewer lost enquiries.
Why your business needs Website: Live Chat
Visitors with a question often will not wait for an email. Live chat answers them at the moment of interest, when they are most likely to buy or book.
You will gain the most if you are one of these:
- Local trades and service firms
- Start-ups and new brands
- Established SMEs outgrowing an old site
What happens if you do not have Website: Live Chat
Without it, questions go unasked and sales go unmade. Also, visitors who cannot get a quick answer leave for a site that gives one.
So in practice, this often means:
- Unanswered questions
- Visitors leave without enquiring
- Missed out-of-hours leads
A common worry: Concerned about staffing it? Out-of-hours messages and auto-replies are set up.
Why your competitors are winning, and how Website: Live Chat closes the gap
Competitors who answer instantly turn browsers into customers and collect leads you never see.
Website: Live Chat helps close the gap where competitors often pull ahead:
- Better search visibility
- More enquiries
- Faster page speed
How much difference will Website: Live Chat make to your growth?
Live chat lifts conversion and captures contact details from visitors who would otherwise disappear.
When you will notice it: Within weeks of switching on. However, results vary with your business, your market and how you use it with your other marketing.
Who sees the change first: start-ups and new brands. In addition, Website: Live Chat gives you a credible, professional presence from launch day without a big agency bill.
How Website: Live Chat works with GBD
- Choose itAdd Website: Live Chat to your package in the GBD builder, or pick Basic, Standard or Pro for the whole Website area.
- Pay to startThen, pay in full if your order is under £500. Packages and orders of £500 or more pay a 60% deposit to start. You see exactly what you pay today before you pay.
- We deliver itNext, the GBD UK team does the work and keeps you informed, so you always know what is going on.
- Hand-over and balanceFinally, you get a handover in plain English. Then, if you paid a deposit, the 40% balance falls due when we finish, or after a month if that comes first. You can also spread it over several months.
Who Website: Live Chat is for
Local trades and service firms
You win work by word of mouth, but customers now check you online before they ring.
Website: this service makes you look established and easy to contact, so more of those checks become enquiries.
Start-ups and new brands
You have no reputation yet, and your site is the first (and sometimes only) proof you are real.
Website: this service gives you a credible, professional presence from launch day without a big agency bill.
Established SMEs outgrowing an old site
Your business has moved on but your website has not, and it is starting to cost you leads.
Website: this service brings your online presence up to the standard of the business you have built.
Why choose GBD for website live chat
Grow Better Digital provides website live chat, chatbot for small business and instant customer response for UK businesses, with one team across web, social, ads and ecommerce.
- Fixed, published prices, so you know the cost before we start
- One UK team across website, social, ads, ecommerce and admin
- Orders under £500 are paid in full today. Packages and orders of £500 or more pay 60% to start, then the rest when we finish. In addition, you can spread it over several months
- A clear handover in plain English, so you stay in control
- You own your accounts, domains and content from day one
- Build your own package: pick Basic, Standard or Pro for each area, or choose line by line
Website: Live Chat: what you get and what it costs
| Price | £229.99 ex VAT |
|---|---|
| Billing | One-off |
| Delivered by | GBD, UK |
| Area | Website / this service |
Website: Live Chat: common questions
How long does Website: Live Chat take?
Delivery depends on scope, and we confirm a launch date before work starts. Most customers have a clear timeline within a day of ordering.
Do I own everything you build?
Yes. Your domain, content and accounts are yours from day one, and we hand over in plain English.
How much does Website: Live Chat cost?
Website: this service costs £229.99 ex VAT, billed one-off. First, you pay a 60% deposit to start. Then, if you paid a deposit, the 40% balance falls due when we finish, or after a month if that comes first. You can spread it over several months.
Why do I need Website: Live Chat?
Visitors with a question often will not wait for an email.
Can I add Website: Live Chat to a package?
Yes. Yes. You can buy it on its own, or you can add it to other services. Use the GBD package builder, so you can choose Basic, Standard or Pro for each area, or pick line by line.
Ready to add Website: Live Chat?
Add it to your package in a minute. Then you see what you pay today and your total before you pay, and the GBD team does the rest.
Add Website: Live Chat to my package Browse all Website services
Built on WordPress, connected to your tools
Every website we build runs on WordPress, with WooCommerce for online shops. That means it can connect to the tools you already use. We confirm which ones your project needs before we start.
- Payments: Stripe, PayPal, Klarna and Clearpay (buy now, pay later), plus Direct Debit through GoCardless for recurring payments
- Subscribe and save: repeat orders and subscriptions for your shop, with a discount for customers who subscribe (WooCommerce Subscriptions)
- Email marketing: Brevo and Mailchimp
- Business email: Google Workspace (Gmail) and Microsoft 365 (Outlook) set up, with reliable SMTP sending from your site
- CRM and sales: HubSpot and Zoho
- Bookings and calendars: Calendly and Google Calendar
- Accounting: Xero and QuickBooks
- Google: Analytics, Search Console, Tag Manager, Maps and Google Ads
- Social media: Facebook, Instagram, LinkedIn, TikTok and YouTube
- Automation: Zapier links your site to thousands of other apps
- SEO and speed: Yoast SEO and Cloudflare
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