Post-Purchase Automations is GBD's email marketing for small business service for UK businesses. It connects email and your CRM so follow-ups happen automatically.
- From £89.99 ex VAT
- Billing: one-off
- Done by the GBD UK team
- Part of GBD CRM
What Post-Purchase Automations does for your business
Post-Purchase Automations connects email and your CRM so follow-ups happen automatically. For example, here is how that looks in practice:
- Automated follow-up
- Repeat sales
- A list you own
Built to your business, then checked before it goes live.
Why it matters: Leads nurtured and customers kept without extra admin.
Why your business needs Post-Purchase Automations
Email is the most direct line to people who already know you. Joined to your CRM, it sends the right message to the right person at the right time.
You will gain the most if you are one of these:
- Owners juggling leads in their head
- Teams losing track of follow-up
- Businesses ready to grow repeat sales
What happens if you do not have Post-Purchase Automations
Without it, you pay again and again to reach customers you have already won. In fact, they forget you and buy elsewhere.
So in practice, this often means:
- Past customers forget you
- Repeat sales go elsewhere
- No direct line to your audience
A common worry: Concerned about spam folders? Also, we set up sending properly, for good deliverability.
Why your competitors are winning, and how Post-Purchase Automations closes the gap
Competitors who email their list stay front of mind, upsell and win repeat sales you never see.
Post-Purchase Automations helps close the gap where competitors often pull ahead:
- More leads followed up
- Quicker response time
- Extra repeat sales
How much difference will Post-Purchase Automations make to your growth?
Email is one of the highest-returning channels because you own the list and the relationship.
When you will notice it: Quickly, once campaigns begin sending. However, results vary with your business, your market and how you use it with your other marketing.
Who sees the change first: businesses ready to grow repeat sales. In addition, Post-Purchase Automations turns past customers into a source of repeat work and referrals.
How Post-Purchase Automations works with GBD
- Choose itAdd Post-Purchase Automations to your package in the GBD builder, or pick Basic, Standard or Pro for the whole CRM area.
- Pay to startThen, pay in full if your order is under £500. Packages and orders of £500 or more pay a 60% deposit to start. You see exactly what you pay today before you pay.
- We deliver itNext, the GBD UK team does the work and keeps you informed, so you always know what is going on.
- Hand-over and balanceFinally, you get a handover in plain English. Then, if you paid a deposit, the 40% balance falls due when we finish, or after a month if that comes first. You can also spread it over several months.
Who Post-Purchase Automations is for
Owners juggling leads in their head
Enquiries live in inboxes, notes and memory, and some go cold.
This service puts every lead and customer in one place so nothing slips.
Teams losing track of follow-up
Different people chase the same lead, or nobody does.
Post-Purchase Automations makes follow-up visible and repeatable across the team.
Businesses ready to grow repeat sales
You win customers once but do little to bring them back.
Post-Purchase Automations turns past customers into a source of repeat work and referrals.
Why choose GBD for email marketing for small business
Grow Better Digital provides email marketing for small business, email automation and CRM email campaigns for UK businesses, with one team across web, social, ads and ecommerce.
- Fixed, published prices, so you know the cost before we start
- One UK team across website, social, ads, ecommerce and admin
- Orders under £500 are paid in full today. Packages and orders of £500 or more pay 60% to start, then the rest when we finish. In fact, you can spread it over several months
- A clear handover in plain English, so you stay in control
- You own your accounts, domains and content from day one
- Build your own package: pick Basic, Standard or Pro for each area, or choose line by line
Post-Purchase Automations: what you get and what it costs
| Price | £89.99 ex VAT |
|---|---|
| Billing | One-off |
| Delivered by | GBD, UK |
| Area | CRM / Email & CRM |
How we handle Post-Purchase Automations
Post-purchase automations follow up after a sale, which is when customers are most likely to read your message.
- Order confirmation and delivery follow-ups written to match your tone
- A review request timed after the product has arrived
- Related-product suggestions kept light, not pushy
- Triggers tested with a real test order
Will customers get too many emails?
We keep the sequence short and spaced out, and agree it with you before anything is switched on.
You get a fixed, published price, a UK team that does the work, and a handover in plain English. Accounts and content stay in your name.
Post-Purchase Automations: common questions
Will it work with my current tools?
We check your existing site, forms and email first and connect what makes sense.
Is customer data kept safe?
We set up access sensibly and explain where we store your data and who can see it.
How much does Post-Purchase Automations cost?
Post-Purchase Automations costs £89.99 ex VAT, billed one-off. First, you pay a 60% deposit to start. Then, if you paid a deposit, the 40% balance falls due when we finish, or after a month if that comes first. In addition, you can spread it over several months.
Why do I need Post-Purchase Automations?
Email is the most direct line to people who already know you.
Can I add Post-Purchase Automations to a package?
Yes. Yes. Also, you can buy it on its own, or you can add it to other services. Use the GBD package builder, so you can choose Basic, Standard or Pro for each area, or pick line by line.
Ready to add Post-Purchase Automations?
Add it to your package in a minute. Then you see what you pay today and your total before you pay, and the GBD team does the rest.
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