Support Tickets: Email Piping is GBD's ecommerce customer service service for UK businesses. It makes support, returns and accounts easy for customers.
- From £169.99 ex VAT
- Billing: one-off
- Done by the GBD UK team
- Part of GBD Ecommerce
What Support Tickets: Email Piping does for your business
Support Tickets: Email Piping makes support, returns and accounts easy for customers. For example, here is how that looks in practice:
- Tidy support
- Simple returns
- Better reviews
Then the GBD team shows you how to use it.
Why it matters: Happier customers who buy again.
Why your business needs Support Tickets: Email Piping
Fast, clear service turns buyers into repeat customers. Helpdesk, returns and tracking tools reduce effort for you and the customer.
You will gain the most if you are one of these:
- First-time online sellers
- Established shops wanting more sales
- Growing brands with day-to-day strain
What happens if you do not have Support Tickets: Email Piping
Without them, queries pile up in your inbox, returns are messy and customers feel ignored.
So in practice, this often means:
- Queries buried in email
- Messy returns
- Unhappy customers
A common worry: Afraid of support piling up? Self-service tools take the pressure off.
Why your competitors are winning, and how Support Tickets: Email Piping closes the gap
Competitors with excellent service earn better reviews and loyal buyers.
Support Tickets: Email Piping helps close the gap where competitors often pull ahead:
- Higher conversion
- Bigger basket value
- More repeat orders
How much difference will Support Tickets: Email Piping make to your growth?
Great service lifts repeat orders and reviews, which in turn lift new sales.
When you will notice it: From the first resolved query. However, results vary with your business, your market and how you use it with your other marketing.
Who sees the change first: growing brands with day-to-day strain. Support Tickets: Email Piping automates the heavy lifting so growth does not mean more admin.
How Support Tickets: Email Piping works with GBD
- Choose itAdd Support Tickets: Email Piping to your package in the GBD builder, or pick Basic, Standard or Pro for the whole Ecommerce area.
- Pay to startThen, pay in full if your order is under £500. Packages and orders of £500 or more pay a 60% deposit to start. You see exactly what you pay today before you pay.
- We deliver itNext, the GBD UK team does the work and keeps you informed, so you always know what is going on.
- Hand-over and balanceFinally, you get a handover in plain English. Then, if you paid a deposit, the 40% balance falls due when we finish, or after a month if that comes first. You can also spread it over several months.
Who Support Tickets: Email Piping is for
First-time online sellers
You have products but have never run a shop online and do not know where to start.
Support Tickets: this service sets up the right basics so you can sell with confidence.
Established shops wanting more sales
Traffic comes in but too few visitors buy.
Support Tickets: Email Piping removes friction between a visitor and a completed order.
Growing brands with day-to-day strain
Orders, stock and shipping take more time as you scale.
Support Tickets: Email Piping automates the heavy lifting so growth does not mean more admin.
Why choose GBD for ecommerce customer service
Grow Better Digital provides ecommerce customer service, helpdesk for online shop and order tracking for UK businesses, with one team across web, social, ads and ecommerce.
- Fixed, published prices, so you know the cost before we start
- One UK team across website, social, ads, ecommerce and admin
- Orders under £500 are paid in full today. Packages and orders of £500 or more pay 60% to start, then the rest when we finish. You can spread it over several months
- A clear handover in plain English, so you stay in control
- You own your accounts, domains and content from day one
- Build your own package: pick Basic, Standard or Pro for each area, or choose line by line
How we handle Support Tickets: Email Piping
Support Tickets: Email Piping turns emails sent to your support address into tickets, and lets replies go back out by email, so nothing sits unseen in an inbox.
- Support address connected to your ticket system
- Replies threaded to the right ticket
- Spam and auto-replies filtered where we can
- Tested with live emails before we finish
Which email provider does it work with?
Most standard business mailboxes, including Google Workspace and Microsoft 365. We check yours first and tell you if there is a catch.
You get a fixed, published price, a UK team that does the work, and a handover in plain English. Accounts and content stay in your name.
Support Tickets: Email Piping: what you get and what it costs
| Price | £169.99 ex VAT |
|---|---|
| Billing | One-off |
| Delivered by | GBD, UK |
| Area | Ecommerce / Customer Service |
Support Tickets: Email Piping: common questions
Does this work with WooCommerce?
Yes. We build our ecommerce services around WooCommerce and WordPress.
Can I add more later?
Absolutely. Start with what you need, then add services as you grow.
How much does Support Tickets: Email Piping cost?
Support Tickets: Email Piping costs £169.99 ex VAT, billed one-off. First, you pay a 60% deposit to start. Then, if you paid a deposit, the 40% balance falls due when we finish, or after a month if that comes first. You can spread it over several months.
Why do I need Support Tickets: Email Piping?
Fast, clear service turns buyers into repeat customers.
Can I add Support Tickets: Email Piping to a package?
Yes. Yes. You can buy it on its own, or you can add it to other services. Use the GBD package builder, so you can choose Basic, Standard or Pro for each area, or pick line by line.
Ready to add Support Tickets: Email Piping?
Add it to your package in a minute. Then you see what you pay today and your total before you pay, and the GBD team does the rest.
Add Support Tickets: Email Piping to my package See all Ecommerce services
Built on WordPress, connected to your tools
Every website we build runs on WordPress, with WooCommerce for online shops. That means it can connect to the tools you already use. We confirm which ones your project needs before we start.
- Payments: Stripe, PayPal, Klarna and Clearpay (buy now, pay later), plus Direct Debit through GoCardless for recurring payments
- Subscribe and save: repeat orders and subscriptions for your shop, with a discount for customers who subscribe (WooCommerce Subscriptions)
- Email marketing: Brevo and Mailchimp
- Business email: Google Workspace (Gmail) and Microsoft 365 (Outlook) set up, with reliable SMTP sending from your site
- CRM and sales: HubSpot and Zoho
- Bookings and calendars: Calendly and Google Calendar
- Accounting: Xero and QuickBooks
- Google: Analytics, Search Console, Tag Manager, Maps and Google Ads
- Social media: Facebook, Instagram, LinkedIn, TikTok and YouTube
- Automation: Zapier links your site to thousands of other apps
- SEO and speed: Yoast SEO and Cloudflare
Reviews
There are no reviews yet.