Priority Support Upgrade (Monthly) moves your website to the front of the queue when something needs fixing. So you get a fixed price, a UK team and a clear handover.
- From £29 ex VAT per month
- Billing: monthly
- Done by the GBD UK team
- Part of GBD Website, Hosting & Domains
What you get with Priority Support Upgrade (Monthly)
Priority Support Upgrade (Monthly) moves your website to the front of the queue when something needs fixing. First, here is what you get:
- Same working day response
- Phone call-back on request
- Urgent fixes ahead of the queue
Also, a real person at GBD handles it for you, in plain English, with nothing hidden.
Why people choose Priority Support Upgrade (Monthly)
When your site breaks, every hour costs you enquiries. Priority support puts your fix at the front of the queue, so you get help the same working day.
Who it suits: Businesses that cannot wait long when something goes wrong.
What we need from you
- Your website address
- The best phone number and time to reach you
You can send things in whatever form you have, because we will sort them out. We will tell you if anything is missing before we start.
Good to know
Priority support moves your request up the queue. Larger projects, such as a redesign, still need a separate quote.
How it works
- Choose itFirst, add Priority Support Upgrade (Monthly) to your basket, on its own or with other GBD services.
- We get startedThe GBD team sets up Priority Support Upgrade (Monthly) and tells you if we need anything from you.
- Clear billingThen we invoice you every month at the price shown. You see your total in your package summary before you pay anything.
- Ongoing careWe keep you informed in plain English, so you always know what is happening.
Priority Support Upgrade (Monthly): what it costs
| Price | £29 ex VAT per month |
|---|---|
| Billing | Monthly |
| Delivered by | GBD, UK |
| Area | Website / Hosting & Domains / Client Hosting & Care |
Priority Support Upgrade (Monthly): common questions
How much does Priority Support Upgrade (Monthly) cost?
Priority Support Upgrade (Monthly) costs £29 ex VAT per month. We invoice you every month, and you see the price before you pay.
How does it start?
We start as soon as you order, and we tell you if we need anything from you.
Can I add it to other services?
Yes. Add it on its own or with any other GBD service.
Ready to get started?
Also, add Priority Support Upgrade (Monthly) to your basket, see what you pay today and your total before you pay, and let the GBD team take it from there.
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Built on WordPress, connected to your tools
Every website we build runs on WordPress, with WooCommerce for online shops. That means it can connect to the tools you already use. We confirm which ones your project needs before we start.
- Payments: Stripe, PayPal, Klarna and Clearpay (buy now, pay later), plus Direct Debit through GoCardless for recurring payments
- Subscribe and save: repeat orders and subscriptions for your shop, with a discount for customers who subscribe (WooCommerce Subscriptions)
- Email marketing: Brevo and Mailchimp
- Business email: Google Workspace (Gmail) and Microsoft 365 (Outlook) set up, with reliable SMTP sending from your site
- CRM and sales: HubSpot and Zoho
- Bookings and calendars: Calendly and Google Calendar
- Accounting: Xero and QuickBooks
- Google: Analytics, Search Console, Tag Manager, Maps and Google Ads
- Social media: Facebook, Instagram, LinkedIn, TikTok and YouTube
- Automation: Zapier links your site to thousands of other apps
- SEO and speed: Yoast SEO and Cloudflare
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